Email Marketing 101
How do I import contacts from Mailchimp?
EASY. We make it smooth like butter! Just click on Audience > Manage Contacts > Import Contacts. Then, click on the Import from Mailchimp button to get started: From here, you’ll type in your Mailchimp login details into the popup window. Once you click Login and continue, the system will automatically import
How to Create and Send Your First Campaign – Video
For the original Robly editor, use this video:
How do I change or update my Subject Line?
There are two places you can update your subject line. Edit Subject Line in the Drag & Drop Editor 1. Click Edit under any Draft campaign from the Campaigns tab. 2. Edit the subject line at the top: Edit Subject Line on Campaign Settings Page 1. Click Edit under any
Add a Link to Your Campaign – Video
If you’re using our original editor, use this video:
How do I resend a campaign?
This feature only works for NEWLY added email addresses to the same list you sent your campaign to. It will NOT work if the email you want to send to was already included in the original send. Resending a campaign is easy! Here’s how: 1. In Email > Campaigns, click
How do I copy/paste in text?
Oftentimes, copy/pasting in text from other places (a Word document, the web, a PDF) can cause rendering issues in your inbox. If you’re seeing that your fonts or other elements of text look funny when you send yourself a test email, it’s probably because you copy/pasted your text in from
All About Abuse and SPAM Complaints
There are several different reasons you can get SPAM or abuse complaints for your campaign. This article will go over some of those reasons as well as offer tips on things that you can do to avoid them in the future. It’s not unlikely that even the most legitimate email