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hard bounce

How do I edit a hard bounced email address?

To update a hard bounced email address with one that has been corrected, click on the email address from your hard bounce list under Reports for that particular campaign, or search for the contact and the name or email result. Then, click Update Email at the top of the page: This will open a new page where all the person’s

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How Do I Import a Do Not Mail List?

Before you send a campaign, we highly recommend you do two things: 1) Clean hard bounces (bad emails) off your list. You can use Neverbounce for this! 2) Import a Do Not Mail list. To import a Do Not Mail list, first create a CSV file of the contacts you want to add to your Non-Subscribed folder. Then, Audience > Manage

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All About Reports

Click Reports > Campaign Overviews to see real-time analytics of your campaign. Non-Campaign Specific Reporting On the Reports dashboard, you can see a graph with your historical campaigns. You can see the number of sends for each campaign, open rate, click-through rate, bounce rate, opt-out rate, and spam rate. On the left-hand navigation under Reports, you have options for topline information: Open

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What’s the Difference Between a Hard Bounce and a Soft Bounce?

Bounces When you send campaigns through Robly, there are four types of bounces that can happen when you send an email: Hard Bounces: When an email is rejected by a server because the email does not exist there. These emails are removed and sent to your Unsubscribed list. Drop: Processed as a hard bounce; when an email is sent to a

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