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bounces

How Do I Import a Do Not Mail List?

Before you send a campaign, we highly recommend you do two things: 1) Clean hard bounces (bad emails) off your list. You can use Neverbounce for this! 2) Import a Do Not Mail list. To import a Do Not Mail list, first create a CSV file of the contacts you want to add to your Non-Subscribed folder. Then, Audience > Manage

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What types of lists does Robly allow?

Robly is intended to be an opt-in email marketing service. We allow lists of opted-in subscribers (we will not require you to have them re-opt-in when you switch), and  actual customers from the last 12 months.  For examples of good and bad lists, click here. Old, unengaged lists cause most of the problems we have with our customers. It’s difficult

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All About Reports

Click Reports > Campaign Overviews to see real-time analytics of your campaign. Non-Campaign Specific Reporting On the Reports dashboard, you can see a graph with your historical campaigns. You can see the number of sends for each campaign, open rate, click-through rate, bounce rate, opt-out rate, and spam rate. On the left-hand navigation under Reports, you have options for topline information: Open

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