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Why Are My Contacts Getting Skipped When I Try To Import?

When importing contacts, Robly will skip contacts for a few reasons: Duplicate Email Addresses. Robly will update existing contact information by default each time you import a list, but will not import a duplicate email address twice. Known Invalid Email Addresses. We have a system that detects known invalid email addresses, those will be skipped. Opt outs and Do Not Mail.

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