If you add two emails for a single contact in Robly, our system will only import one of those email addresses to the user’s profile. For example, if you import a CSV file with two or more columns that contain email addresses, our system will pull the email address from the first column that contains an email address. In the
EASY. We make it smooth like butter! Just click on Audience > Manage Contacts > Import Contacts. Then, click on the Import from Mailchimp button to get started: From here, you’ll type in your Mailchimp login details into the popup window. Once you click Login and continue, the system will automatically import all your lists and contacts the same way they are
An updated record is basically a contact that already exists in your Robly account. If it gets updated, that means that information surrounding the contact has been changed, added to, or modified in some way. For example, if you import the record: support[at]robly.com with no other information, the first time it’s added, it will be inserted as a new record.
If you are importing a .CSV file, the first thing you should do is to make sure your list is formatted correctly. Make sure all your header rows are labeled. If you get an error similar to: Undefined method `match’ for 58103:Fixnum Illegal quoting in Line 1 Email was not mapped to column properly It’s probably because there’s something wrong
Before you send a campaign, we highly recommend you do two things: 1) Clean hard bounces (bad emails) off your list. You can use Neverbounce for this! 2) Import a Do Not Mail list. To import a Do Not Mail list, first create a CSV file of the contacts you want to add to your Non-Subscribed folder. Then, Audience > Manage
Importing your list of contacts is easy! **FIRST AND FOREMOST, NEVER, EVER UPLOAD A RENTED OR PURCHASED LIST INTO ROBLY. WE CAN AND WILL FIND OUT IF YOU HAVE, AND WE WILL SHUT YOUR ACCOUNT DOWN IMMEDIATELY. FOR MORE ON SPAM, CLICK HERE. ** Import Contacts 1. Go to Audience > Manage Contacts. Select from Add a Single Contact to add individual
