To resubscribe any contact with a status of Do Not Email, you must send that person a link to your sign up form in Robly from your own personal or work email address (ie, outside of Robly). They can then click the link to re-opt in to your list. Click here to find the link to your sign up form.
All of the contact types listed here can be viewed by clicking on the Non-Subscribed list from Contacts > Lists > View Lists: There are two ways to remove a contact in Robly: Delete and Unsubscribe. Here’s the difference between the two: Delete In Robly a contact that is in your Unsubscribed folder/section can have one of several statuses: Deleted, Unsubscribed, Do
Before you send a campaign, we highly recommend you do two things: 1) Clean hard bounces (bad emails) off your list. You can use Neverbounce for this! 2) Import a Do Not Mail list. To import a Do Not Mail list, first create a CSV file of the contacts you want to add to your Non-Subscribed folder. Then, Audience > Manage
Robly is intended to be an opt-in email marketing service. We allow lists of opted-in subscribers (we will not require you to have them re-opt-in when you switch), and actual customers from the last 12 months. For examples of good and bad lists, click here. Old, unengaged lists cause most of the problems we have with our customers. It’s difficult
