How do I edit a hard bounced email address?

Updated on: November 1, 2017 Category: Contacts, Reports

To update a hard bounced email address with one that has been corrected, click on the email address from your hard bounce list under Reports for that particular campaign, or search for the contact and the name or email result.

Then, click Update Email at the top of the page:

This will open a new page where all the person’s data, including what lists they’re on, will load. From there, enter the new/updated email address and then click Add Person:

Add Person

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