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duplicate contacts

Will Robly add duplicate email addresses?

Nope! Our system will automatically ignore duplicate email addresses. If you add or import the same email address twice, we will only keep one instance of the email address in the system. However, if you’ve updated details about that contact (name, contact info, etc) and re-import it, that information will update without duplicating the email address. If you have one

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Why Are My Contacts Getting Skipped When I Try To Import?

When importing contacts, Robly will skip contacts for a few reasons: Duplicate Email Addresses. Robly will update existing contact information by default each time you import a list, but will not import a duplicate email address twice. Known Invalid Email Addresses. We have a system that detects known invalid email addresses, those will be skipped. Opt outs and Do Not Mail.

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