Managing Contacts and Lists

Updated on: October 28, 2017 Category: Basics, Contacts

You can add single subscribers, import contacts, export contacts, edit contact information, search contacts, and view your own contact import activity from the Contacts tab.

From Contacts > Lists, you can create new lists; merge, delete, move, or rename lists; search contacts; control which lists show up on your Sign Up Form; and view your default Subscribed and Unsubscribed Lists:

Create New Lists

To create a new list, click Contacts Lists Create New List.

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Or, you can Create a New List as you are importing contacts:

Delete a List

To delete a list, click Contacts >Lists > click OPTIONS under the list name > Delete.

You have 2 options:

  1. Delete List, Keep Contacts: This deletes the list, but not the contacts within it. If a contact is on another list, we won’t delete it from the other list.
  2. Delete List & Contacts: This deletes both the list and contacts, the contacts are moved to Unsubscribed with a status of Deleted. This does delete contacts from other lists. This action cannot be undone, however you can resubscribe deleted contacts by reimporting them.

Clear a List

To clear a list, ie simply take contacts out of a list without deleting them, find the list name under Contacts > Lists, then hover over Options > Clear.

Rename a List

To rename a list, click:
Contacts Lists click OPTIONS under the list name > Rename.

Merge Lists

To merge a list, click:
Contacts Lists click OPTIONS under the list name > Merge.

This will merge that selected list to any other list you choose. You then have the option to choose whether or not to Delete the original list, or keep it as is.

Sort Lists

To alpha sort your list, click on the Alpha Sort icon here:
Alpha Sort

This will merge that selected list to any other list you choose. You then have the option to choose whether or not to Delete the original list, or keep it as is.

Add/Import Contacts

To add a single subscriber or import contacts, click Contacts –> Add a Single Contact or Add Multiple Subscribers or Import Contacts.

Export Contacts

To export your contacts as a CSV file, click Contacts Export Contacts. You can download the file under the Activity tab.

Export a list or lists:

First, go to Contacts > Lists, then click on the list you want to export:

Then click Select All and Export:

The file will be available under Contacts > Activity.

Delete Contacts

If you delete a contact, it will move the contact to your Unsubscribe list, with a status of Deleted. To re-add Deleted contacts you must reimport them in a CSV file or edit each contact individually.

To delete contacts, select the contacts individually or in bulk and pick Delete:

Click here for instructions on how to delete contacts in bulk.

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