Can I auto-push campaigns to my Facebook, Twitter, and LinkedIn accounts?
Yes. You can connect your Robly account to your personal and business Facebook pages. However, you must connect via your personal page in order to also connect it to your business page(s). You can do this at the bottom of the campaign builder in Sending Options > Choose Sending Options > Social Sharing. Facebook Once you click Connect […]
Does Robly have a discount for non-profits?
Yes. Robly has a 15% discount off of monthly or yearly plans for non-profits. To see pricing, click here.
Can I edit a scheduled campaign?
Yes. You can edit a campaign that you have scheduled to send if it has not sent yet, but you CANNOT edit a campaign that is in the process of sending or has already sent. To do this, click EDIT under the name of the campaign under Campaigns.
Why does one of my images look broken in Gmail?
This is a really annoying side-effect of the change in image methodology that recently occurred at Gmail. Try refreshing your browser OR exiting the email back to your inbox and going back to view the email. This has fixed the problem every time we’ve come across it. If it didn’t fix your issue, chat us.
How do I Sign Up as a Robly Reseller?
It’s easy to get started with our Reseller program. 1) Email us at support@robly.com, chat us, or call us. 2) We’ll set up an account for you. 3) We’ll email you a referral link. 4) Start signing people up through your referral link and check your status under My Account > Referrals. It’s that easy. […]
Robly Reseller Terms of Service
Robly reserves the right to update and change the Reseller Terms of Service without notice in any way. Restrictions: Reseller program will be for MONTHLY SUBSCRIPTIONS ONLY. No pre-pay or charity discounts will apply. Payments will occur at the end of a month. If your referred customer cancels before the end of the month, you […]
How is Robly different from iContact?
Robly is a self-serve email marketing platform. We provide a rock-solid, easy-to-use website to send beautiful email newsletters. For half the price. If you don’t need all the bells and whistles that come along with other email marketing providers like iContact, then keep reading! We make sure the emails get in the inbox and don’t […]
Where can I leave feedback or ideas?
You can always email us at support[at]robly.com with any and all suggestions, feedback, or ideas. You can also submit them by going to support.robly.com, then clicking on the email icon: Then, click on Give Feedback:
How Do I Import a Do Not Mail List?
Before you send a campaign, we highly recommend you do two things: 1) Clean hard bounces (bad emails) off your list. You can use Neverbounce for this! 2) Import a Do Not Mail list. To import a Do Not Mail list, first create a CSV file of the contacts you want to add to your […]
How Do I Create a Table of Contents Using Anchor Links?
**Please note anchor links only work in our original editor. If what you see these screen shots does not match what you see in your drag and drop screen, then you are NOT using the original editor** Please note that anchor links do not work in all email providers – as such, we generally recommend avoiding use […]
