How do I set the Inbox Preview Text?
What is Preview Text? Preview text is the text that follows your subject line in someone’s inbox. It’s also known as snippet or pre-header text. In addition to your subject line, this text is extremely important because it gives you an additional chance to really grab someone’s attention. So, just like your subject line, you […]
How do I add contacts to a list?
There are three ways to add contacts to a list in Robly. Import Contacts 1. From Audience > Manage Contacts > Import Contacts, choose any import option: Import from Mailchimp, Upload File, or Add Multiple Subscribers. 2. Click Add contact to lists. Then, type/choose the list(s) you want to add the contacts to. Or, click Create […]
Does Robly automatically remove SPAM complaints?
Yes! You don’t have to do a thing – we will automatically remove SPAM complaints, opt outs, and hard bounces from your list.
How to Use Robly AI
At Robly, we have always thought that it would be amazing if you could send a campaign at the exact moment subscribers check their inbox. With Robly A.I., you can do just that. Rather than send your campaign out to your whole list all at once, it’s “Just-in-Time” Email Delivery. Here’s how Robly A.I. Works: Send campaigns […]
Upgrade Your Plan to Include Robly A.I. for Just-in-Time Email Delivery
Click here to upgrade and for pricing. Have you ever asked yourself, “When is the best time to send my campaign?” At Robly, we have always thought that the best time to send a campaign, if it were possible, would be at the exact moment your subscribers check their inbox. With Robly A.I., you can do […]
How do I turn the Welcome Email or Unsubscribe Confirmation email off and on?
This can be done under Email > Default Settings: Click Save when you’re finished.
Yearly Contract Buyout – How It Works
Robly will buy you out of your yearly contract at another provider. We will give you Robly FREE for the amount of TIME (not money) that you have left in your yearly contract. Example 1 – 11 months left – $15/mo Robly plan: You have 11 months left in your yearly contract. Robly will give you […]
How can someone who has unsubscribed resubscribe to my newsletter?
Anyone who has opted out of your newsletter can resubscribe at any time by using the link to your Sign Up Form to re-opt in to your newsletter. That link can be found under Forms > Web Forms/Emails. To copy the link, scroll down and click Share the form and then Get Link. Once you click Get Link, […]
Add Images Side by Side (Using Columns) – Video
If you’re using our original editor, use this video:
Where is my template?
If Robly has built a template for you, you will find it under Campaigns. It will almost always be called “Your Robly Template.” The original will be a permanent, non-editable copy. There will also be a Your Robly Template – Copy that you can edit (by clicking EDIT underneath) or make an additional copy by […]
