How do I choose which list new subscribers are added to?
To control which list new subscribers are added to, you have a couple of options, and all are under Forms. You can let them choose which list by adding any number of list options to your signup form. Click here to learn how. Please note that once you have added a list option to your form, […]
How do I search/sort my campaigns?
In Robly you can use the Search bar located under the orange bird in the Campaigns tab to search for your campaigns in a few different ways: 1. Search by Name. Enter any part of your campaign name into the search field to load the results that match. 2. Search by Date Created. Type in […]
How Does Google Analytics Tracking Work?
What is Google Analytics Tracking? Google Analytics Tracking is a way to track clicks and page views to your site and associate them to a Robly campaign using your own Google Analytics account. While Google Analytics tracks all incoming sources of web traffic (search engine, pay-per-click, Twitter, etc.), this feature lets you track page views and […]
Why can’t I delete a module?
If you’re having trouble deleting modules, it’s most likely because you’re using Chrome and have chosen to block pop-ups. When you delete a module, we load a pop-up that asks you if you’re sure you want to delete, so as to prevent potential boo-boos, aka, unwanted deletions. Clear your Chrome cache and restart your browser […]
How do I set the Inbox Preview Text?
What is Preview Text? Preview text is the text that follows your subject line in someone’s inbox. It’s also known as snippet or pre-header text. In addition to your subject line, this text is extremely important because it gives you an additional chance to really grab someone’s attention. So, just like your subject line, you […]
How do I add contacts to a list?
There are three ways to add contacts to a list in Robly. Import Contacts 1. From Audience > Manage Contacts > Import Contacts, choose any import option: Import from Mailchimp, Upload File, or Add Multiple Subscribers. 2. Click Add contact to lists. Then, type/choose the list(s) you want to add the contacts to. Or, click Create […]
Does Robly automatically remove SPAM complaints?
Yes! You don’t have to do a thing – we will automatically remove SPAM complaints, opt outs, and hard bounces from your list.
How to Use Robly AI
At Robly, we have always thought that it would be amazing if you could send a campaign at the exact moment subscribers check their inbox. With Robly A.I., you can do just that. Rather than send your campaign out to your whole list all at once, it’s “Just-in-Time” Email Delivery. Here’s how Robly A.I. Works: Send campaigns […]
Upgrade Your Plan to Include Robly A.I. for Just-in-Time Email Delivery
Click here to upgrade and for pricing. Have you ever asked yourself, “When is the best time to send my campaign?” At Robly, we have always thought that the best time to send a campaign, if it were possible, would be at the exact moment your subscribers check their inbox. With Robly A.I., you can do […]
How do I turn the Welcome Email or Unsubscribe Confirmation email off and on?
This can be done under Email > Default Settings: Click Save when you’re finished.
