How do I save a template to the gallery and tag it?
**If you are using our original editor, unfortunately this feature is not available. It’s free to upgrade to the new editor though, just email us at support[at]robly.com!** If you’ve built a campaign that you’d like to re-use as a template, simply go to Email > Campaigns. Then, click the three dots to the right of the […]
How do I create and send a campaign?
Creating a campaign is easy with Robly’s campaign builder. You have the flexibility to select what type of campaign you want to send out, choose who you ‘re going to send it to, and pick either a pre-designed template, an empty layout, or upload your own template to edit content in our one-of-a-kind Drag-and-Drop Editor. […]
How do I add alt text to images?
Alt text provides a text alternative to your image if for some reason your image does not display (due to a slow connection or other error) or the subscriber is visually impaired and using a screen reader. Think of it as a descriptive caption that would allow someone to get a clear idea of what the […]
How do I add an image as a background?
If you are using our original editor, unfortunately this feature is not available. It’s free to upgrade to the new editor though, just email us at support[at]robly.com! You can add images as a background to each structure module in your campaign. The structure of any given section of your email is visible with the blue […]
Can I upload my own font?
No, unfortunately you cannot upload your own font to use in a campaign. The reason this isn’t an option is that not all fonts are rendered universally. So, for example, if you upload your favorite font for your newsletter, but none of your recipients actually have that font installed on their own computers, then they will […]
Why is my popup form coming up more often than it should?
If you’re using the Robly pop-up forms, the form will pop-up more than the intended time if: 1. Your webmaster has placed the form code on more than one page. 2. If you use different browsers to access the site where the pop up is placed. 3. If you clear your internet browser cache at […]
How do I send a test email?
There are 2 ways to send a test email in Robly. 1. The first way is to click the Send Test button in the Drag and Drop editor, which is under Options. This option is great if you want to send a test email to yourself and/or several colleagues – you can include a customizable message and you can enter […]
How do I change padding?
You can change padding for any content module to either add or reduce additional space around them. Here’s how. First, click on/in the module whose padding you want to change. Then, find the Block options section under Content on the right hand side. The default is set to change the padding on All Sides, which will adjust […]
How Do I Add a PDF to My Campaign?
**Currently, you can only insert a PDF as a link within your text, not as an image. If you have a PDF you want to insert as an image, you will need to convert it to a JPG or PNG first** You can link to a PDF from a text link, button, or image. You cannot insert a […]
How do I add an opt-out link at the top of my email?
Robly automatically places an opt-out link in the footer of every email you send out. But oftentimes, it’s a great idea to put one at the top, too. This can help prevent SPAM complaints because people may be more likely to opt out if they see that option immediately (ie before they get to the […]
