Does Robly Integrate with WordPress?
Yes! You can put a widget on your WordPress site that collects subscriber information and automatically adds it to your Robly account. First, you need to copy the Sign Up Widget code from Robly. 1. Log in to Robly. 2. Click Forms > Embedded HTML from the left-hand navigation. 3. Select Naked Form. Make sure […]
How Do I Manage My Social Media Settings?
Please note this is only an option in our original editor. If you do not see this option under My Account, you are not able to enable this feature. From the Dashboard, to to My Account > Account Settings > Account Info and click Edit Social Media Links: Then, add and save links to your […]
Managing Multiple Lists – Video
Getting Started Videos
Just Getting Started Your First Day at Robly How to Create and Send Your First Campaign Account Settings Add a Verified Email Address Trouble Logging In? Contacts Add Multiple Contacts Add a Single Subscriber Create/Format a CSV File for Import Import Contacts from Constant Contact Import Contacts from a CSV File Import Contacts: […]
What’s the difference between Open Rate and Total Opens?
Open Rate represents each time a user opens an email the first time. Total Opens includes unique opens as well as any forwarded emails or emails opened multiple times by the same user.
May I sign up as a reseller or an affiliate?
We have a very simple reseller program. You get 30% of recurring commissions for any accounts you refer to Robly. Email us at support@robly.com, we can give you a reseller link. Once it’s activated, you will see a tab for Referrals under My Account. For our Reseller Terms of Service, click here.
Do my subscribers have to re-opt-in when I switch to Robly?
No, we do not require your subscribers to re-opt-in when you switch to Robly. Your subscribers won’t notice a thing!
What types of lists does Robly allow?
Robly is intended to be an opt-in email marketing service. We allow lists of opted-in subscribers (we will not require you to have them re-opt-in when you switch), and actual customers from the last 12 months. For examples of good and bad lists, click here. Old, unengaged lists cause most of the problems we have […]
Managing Contacts and Lists
By going to Audience > Contacts, you can export, import, or add new contacts—as well as edit contact information. You can also filter contacts by status, list, segment, and/or tag. From Audience > Lists, you can view Audience Growth in the chart at the top, and you can create new lists. By clicking the three dots next […]
Can I import my own HTML?
Yes! 1. Click Email > Campaigns from the left-hand navigation and then click New Campaign. 2. Choose whether you want a Classic or A/B Test type of campaign, and click Next. 3. Then, click Edit Design on the envelope, choose HTML, and click Next. 4. Choose an HTML template. 5. Paste your Source Code into the […]
