How do I change the Campaign Name?
When you Create a New Campaign, you can name your campaign in the drag and drop editor at the top of the screen: If you are using our original editor, you will name your campaign on the following screen after clicking on Create a New Campaign: If you need to change the name or […]
How do I find or export a campaign’s HTML?
The easiest way to find your campaign’s HTML is to open the Archive link for the campaign. You can find that by going to Email > Campaigns in the left-hand navigation. Then, click the three dots on the right side of the campaign name, and choose View. Using your Internet browser, find the option to View […]
What is the difference between a Deleted, Unsubscribed, Hard Bounced, or Do Not Email contact?
All of the contact types listed here can be viewed by clicking on the Non-Subscribed list from Contacts > Lists > View Lists: There are two ways to remove a contact in Robly: Delete and Unsubscribe. Here’s the difference between the two: Delete In Robly a contact that is in your Unsubscribed folder/section can have […]
Trouble Logging In – Video
How to Create and Send Your First Campaign – Video
For the original Robly editor, use this video:
Add or Verify a New Email Address – Video
How do I change or update my Subject Line?
There are two places you can update your subject line. Edit Subject Line in the Drag & Drop Editor 1. Click Edit under any Draft campaign from the Campaigns tab. 2. Edit the subject line at the top: Edit Subject Line on Campaign Settings Page 1. Click Edit under any Draft campaign from the Campaigns […]
Add a Link to Your Campaign – Video
If you’re using our original editor, use this video:
Add an Image to a Campaign – Video
If you’re using our original editor, use this video:
How to Set Up Anchor Links – Video
If you’re using our newest editor, unfortunately this feature is not available.
