How do I add a caption to an image?
If you are using our newest editor, unfortunately this feature is not available. **Please note that captions only work for standalone images – not images inside text modules – at this time.** Click on the image. Use the Caption option at the top of the screen to insert a caption under your image:
How do I make choosing a list a required field on my sign up form?
You can choose to put any list on your signup form – you can also opt to make that selection a mandatory field. Here’s how: Add the list to your Signup Form as shown in the link above. Click on the SIGN UP TOOLS tab. Then, use your mouse/cursor to click into the Mailing Lists […]
How to send a flyer or PDF as a campaign – Video
If you’re using our original editor, use this video:
Integrate Robly with Eventbrite – Video
All About Autoresponders
What are Autoresponders? Autoresponders let you create and send campaigns to new subscribers automatically. You can create one or a series of welcome or promotional emails and control when the new subscriber receives them. For example, you could build a welcome email that is triggered to send to a new subscriber 1 hour after they […]
Can I attach a Word document to my campaign?
No, unfortunately a Word document is not an attachable file. Nor are videos, spreadsheets, or any other type of attachment that you append to a regular, one-to-one email. You can link to a PDF document from your campaign, though. Click here to learn how.
How do I change the Campaign Name?
When you Create a New Campaign, you can name your campaign in the drag and drop editor at the top of the screen: If you are using our original editor, you will name your campaign on the following screen after clicking on Create a New Campaign: If you need to change the name or […]
How do I find or export a campaign’s HTML?
The easiest way to find your campaign’s HTML is to open the Archive link for the campaign. You can find that by going to Email > Campaigns in the left-hand navigation. Then, click the three dots on the right side of the campaign name, and choose View. Using your Internet browser, find the option to View […]
What is the difference between a Deleted, Unsubscribed, Hard Bounced, or Do Not Email contact?
All of the contact types listed here can be viewed by clicking on the Non-Subscribed list from Contacts > Lists > View Lists: There are two ways to remove a contact in Robly: Delete and Unsubscribe. Here’s the difference between the two: Delete In Robly a contact that is in your Unsubscribed folder/section can have […]
