One of the most common types of automated messages is the Welcome Email. It’s a great way to thank subscribers for signing up for your newsletter and share a little more information on what they can expect from you.
Here are the basics for creating a welcome email series:
1. From the left-hand navigation, click Automation > Journeys.
![](https://support.robly.com/wp-content/uploads/2023/07/Automation-Journeys-1024x603.png)
2. Click New Journey+ in the top right.
![](https://support.robly.com/wp-content/uploads/2023/07/Screen-Shot-2023-07-10-at-10.41.47-AM-1024x245.png)
3. Name the Journey, and click Add a Trigger to Begin.
![](https://i1.wp.com/support.robly.com/wp-content/uploads/2019/12/Add.jpg?fit=1024%2C267&ssl=1)
4. Select the list that is connected with your signup form, and click Save.
![](https://support.robly.com/wp-content/uploads/2023/07/select-list-1024x470.jpg)
5. Click + > Action > Send Email > Next.
![](https://i2.wp.com/support.robly.com/wp-content/uploads/2019/12/Welcome.jpg?fit=908%2C1024&ssl=1)
6. Select your Welcome Email campaign from the dropdown option, and click Save.
![](https://i0.wp.com/support.robly.com/wp-content/uploads/2019/12/WE.jpg?fit=851%2C1024&ssl=1)
7. Click Live in the top-right if you’re finished with your Welcome email automation. If you’d like to add more automation to the series, continue reading below.
![](https://support.robly.com/wp-content/uploads/2023/07/Live-1024x107.jpg)
8. To set another email in the Welcome series, click Action > Set Delay > Next. This can be a follow-up for those who did or didn’t open the original message.
![](https://i2.wp.com/support.robly.com/wp-content/uploads/2019/12/Delay.jpg?fit=839%2C1024&ssl=1)
9. Select the delay time (ranging from minutes to weeks) to send the follow-up email, and click Save.
![](https://i0.wp.com/support.robly.com/wp-content/uploads/2019/12/Screen-Shot-2019-12-21-at-1.45.26-PM.png?fit=870%2C1024&ssl=1)
10. You can choose to send another email via Action or set a Condition like whether or not they’ve interacted with your original Welcome email. This message can either be nurturing a relationship with someone who engaged with the original Welcome message or trying another approach to get them to interact, depending on their initial response.