Category: Basics

Where can I find the URL of my email campaign?

Updated on: July 28, 2017

You can find your campaign’s unique URL by clicking VIEW under the Campaign’s name in the Campaign section:

How do I add a First Name to My Campaign?

Updated on: August 9, 2017

Check out our post on Merge Tags! 🙂 The tag to use for First Name looks like this*: ‑‑FNAME‑‑ *Do NOT copy/paste the merge tag from this page – it will not work because the display characters are different and will not work in our editor! You can find a drop down menu of our most […]

How do I label/organize/filter my campaigns – Video

Updated on: November 1, 2017

Add an Additional User – Video

Updated on: March 24, 2017

Trouble Logging In – Video

Updated on: March 13, 2017

How to Create and Send Your First Campaign – Video

Updated on: August 2, 2017

For the original Robly editor, use this video:

How do I change or update my Subject Line?

Updated on: April 8, 2016

There are two places you can update your subject line. Edit Subject Line in the Drag & Drop Editor 1. Click Edit under any Draft campaign from the Campaigns tab. 2. Edit the subject line at the top: Edit Subject Line on Campaign Settings Page 1. Click Edit under any Draft campaign from the Campaigns […]

Add a Link to Your Campaign – Video

Updated on: August 4, 2017

If you’re using our original editor, use this video:

Your First Day at Robly – Video

Updated on: February 25, 2015

How do I resend a campaign?

Updated on: July 6, 2017

This feature only works for NEWLY added email addresses to the same list you sent your campaign to. It will NOT work if the email you want to send to was already included in the original send. Resending a campaign is easy! Here’s how. 1) Hover your cursor over Options under any campaign name* and […]

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