Category: Campaign Building

Why am I not receiving test emails?

Updated on: February 14, 2017

If you’re not receiving test emails, the first thing you should do is: Check your SPAM folder. In Gmail, also check your PROMOTIONS folder. Test emails can go missing for a few reasons: They’re in your SPAM folder because you’re using a new system or your email provider is interpreting something in your email as […]

All About Autoresponders – Video

Updated on: February 14, 2017

How do I use global styles?

Updated on: November 1, 2016

Global styles lets you save combinations of font and color styling and apply them to your campaigns. A saved combination of colors and fonts is called a Theme. Create a New Theme Click on the Styles tab in the drag and drop editor, and name your theme in the text box at the top, then click […]

How do I label/organize/filter my campaigns?

Updated on: October 4, 2016

To label, organize, and filter your campaigns you will use this little box that is under the Campaigns section of your account: To Create New Labels or Edit/Delete Existing Labels: Hover over the word Labels, then click Add/Edit Labels: From this popup window, you can Create a New Label, Edit an existing label, or Delete […]

Find the Link to Your Signup Form

Updated on: July 25, 2017

The link to your signup form can be found under Sign Up Tools:   Scroll to the bottom of the page – the link to your signup form is under Share the Form. Click the Get Link  button to automatically copy the link to your clipboard:

All About DMARC

Updated on: March 6, 2017

What it is: All email domains have policies that determine if incoming messages should be accepted (delivered) or rejected (not delivered). DMARC (Domain-based Message Authentication, Reporting, and Conformance) is one of these policies. If an email’s authentication fails in certain cases, DMARC takes effect. What it does: Prevents phishing, spoofing, and delivery of fraudulent emails. There […]

How to Caption an Image – Video

Updated on: August 9, 2017

If you are using our newest editor, unfortunately this feature is not available.  *Please note that you cannot currently caption an image within a text module*

How do I search/sort my campaigns?

Updated on: December 17, 2015

In Robly you can use the Search bar located under the orange bird in the Campaigns tab to search for your campaigns in a few different ways: 1. Search by Name. Enter any part of your campaign name into the search field to load the results that match. 2. Search by Date Created. Type in […]

Why can’t I delete a module?

Updated on: December 15, 2015

If you’re having trouble deleting modules, it’s most likely because you’re using Chrome and have chosen to block pop-ups. When you delete a module, we load a pop-up that asks you if you’re sure you want to delete, so as to prevent potential boo-boos, aka, unwanted deletions. Clear your Chrome cache and restart your browser […]

How do I set the Inbox Preview Text?

Updated on: April 8, 2016

What is Preview Text? Preview text is the text that follows your subject line in someone’s inbox. It’s also known as snippet or pre-header text. In addition to your subject line, this text is extremely important because it gives you an additional chance to really grab someone’s attention. So, just like your subject line, you […]

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