Category: Campaign Building

All About A/B Testing – Video

Updated on: February 14, 2017

Why am I not receiving test emails?

Updated on: February 14, 2017

If you’re not receiving test emails, the first thing you should do is: Check your SPAM folder. In Gmail, also check your PROMOTIONS folder. Test emails can go missing for a few reasons: They’re in your SPAM folder because you’re using a new system or your email provider is interpreting something in your email as […]

All About Autoresponders – Video

Updated on: February 14, 2017

How do I use global styles?

Updated on: November 1, 2016

Global styles lets you save combinations of font and color styling and apply them to your campaigns. A saved combination of colors and fonts is called a Theme. Create a New Theme Click on the Styles tab in the drag and drop editor, and name your theme in the text box at the top, then click […]

How do I label/organize/filter my campaigns?

Updated on: October 4, 2016

To label, organize, and filter your campaigns you will use this little box that is under the Campaigns section of your account: To Create New Labels or Edit/Delete Existing Labels: Hover over the word Labels, then click Add/Edit Labels: From this popup window, you can Create a New Label, Edit an existing label, or Delete […]

Find the Link to Your Signup Form

Updated on: July 25, 2017

The link to your signup form can be found under Sign Up Tools:   Scroll to the bottom of the page – the link to your signup form is under Share the Form. Click the Get Link  button to automatically copy the link to your clipboard:

All About DMARC

Updated on: March 6, 2017

What it is: All email domains have policies that determine if incoming messages should be accepted (delivered) or rejected (not delivered). DMARC (Domain-based Message Authentication, Reporting, and Conformance) is one of these policies. If an email’s authentication fails in certain cases, DMARC takes effect. What it does: Prevents phishing, spoofing, and delivery of fraudulent emails. There […]

How to Caption an Image – Video

Updated on: August 9, 2017

If you are using our newest editor, unfortunately this feature is not available.  *Please note that you cannot currently caption an image within a text module*

How do I search/sort my campaigns?

Updated on: December 17, 2015

In Robly you can use the Search bar located under the orange bird in the Campaigns tab to search for your campaigns in a few different ways: 1. Search by Name. Enter any part of your campaign name into the search field to load the results that match. 2. Search by Date Created. Type in […]

Why can’t I delete a module?

Updated on: December 15, 2015

If you’re having trouble deleting modules, it’s most likely because you’re using Chrome and have chosen to block pop-ups. When you delete a module, we load a pop-up that asks you if you’re sure you want to delete, so as to prevent potential boo-boos, aka, unwanted deletions. Clear your Chrome cache and restart your browser […]

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