Category: Campaign Building

How Do I Create a Table of Contents Using Anchor Links?

Updated on: September 8, 2017

**Please note anchor links only work in our original editor. If what you see these screen shots does not match what you see in your drag and drop screen, then you are NOT using the original editor** Please note that anchor links do not work in all email providers – as such, we generally recommend avoiding use […]

Can I import my own HTML?

Updated on: July 25, 2017

Yes! Click Create New Campaign under the Campaigns section of your account: Then choose the Already Have HTML option on the bottom of the “Choose Template Type” page if you’re using our original editor: If you’re using our newer editor, this is what you’ll see – you will choose the Import HTML option: On the next page, paste your […]

Why Is This Footer Required On All of My Campaigns?

Updated on: February 24, 2015

International SPAM laws require a physical contact address to be associated with any marketing email that is sent out. Robly also requires that you put an unsubscribe link in the email, which gives list subscribers an easy way to opt-out of your list if they choose. To eliminate any chance that an email is sent […]

Why Doesn’t My CSS Work in the Campaign I’m Sending?

Updated on: February 24, 2015

Make sure your CSS is inline rather than in HEAD or BODY tags. Browser-based email applications (Yahoo, AOL, Hotmail) strip CSS out of HEAD and BODY tags by default, so unlike web browsers, many email clients won’t properly render CSS inside HEAD and BODY tags. For extensive information about what works and doesn’t work for various […]

Why Aren’t My Subscribers Receiving My Campaign?

Updated on: December 2, 2015

Most of the time, subscribers aren’t receiving campaigns because they’re stuck in SPAM filters. Here are a couple of things you can ask your subscribers to do: Ask subscribers to add your reply-to email address to their contact list. If they’ve already added the reply-to email address to their contact list, ask them to check […]

What are Merge Tags and How Do I Use Them?

Updated on: April 28, 2017

Insert a Merge Tag Into Your Campaign from RoblyTV on Vimeo. What is a Merge Tag? Merge Tags (also known as Personalization or Data Tags) allow you to customize your email campaigns to keep your customers more engaged. These tags are automatically created when you add fields to the Fields and Tags page, or to your […]

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