Category: Sending

Send an OpenGen Campaign – Video

Updated on: June 28, 2017

Why am I not receiving test emails?

Updated on: February 14, 2017

If you’re not receiving test emails, the first thing you should do is: Check your SPAM folder. In Gmail, also check your PROMOTIONS folder. Test emails can go missing for a few reasons: They’re in your SPAM folder because you’re using a new system or your email provider is interpreting something in your email as […]

All About DMARC

Updated on: March 6, 2017

What it is: All email domains have policies that determine if incoming messages should be accepted (delivered) or rejected (not delivered). DMARC (Domain-based Message Authentication, Reporting, and Conformance) is one of these policies. If an email’s authentication fails in certain cases, DMARC takes effect. What it does: Prevents phishing, spoofing, and delivery of fraudulent emails. There […]

How to Enable and Use Robly AI

Updated on: April 8, 2016

At Robly, we have always thought that it would be amazing if you could send a campaign at the exact moment subscribers check their inbox. With Robly A.I., you can do just that. Rather than send your campaign out to your whole list all at once, it’s “Just-in-Time” Email Delivery. Here’s how Robly A.I. Works: Send campaigns […]

All About Autoresponders

Updated on: November 30, 2016

What are Autoresponders? Autoresponders let you create and send campaigns to new subscribers automatically. You can create one or a series of welcome or promotional emails and control when the new subscriber receives them. For example, you could build a welcome email that is triggered to send to a new subscriber 1 hour after they […]

Resend a Campaign – Video

Updated on: December 2, 2015

How do I resend a campaign?

Updated on: July 6, 2017

This feature only works for NEWLY added email addresses to the same list you sent your campaign to. It will NOT work if the email you want to send to was already included in the original send. Resending a campaign is easy! Here’s how. 1) Hover your cursor over Options under any campaign name* and […]

How do I unschedule a campaign?

Updated on: January 20, 2017

To unschedule a campaign, click SEND under the campaign name, which is a shortcut to the Test & Send page: Next, click Unschedule Campaign:  

Auto-Push Your Campaign to Social Media – Video

Updated on: February 24, 2017

How do I schedule an OpenGen campaign after I’ve already sent my campaign?

Updated on: April 8, 2016

If you missed clicking the OpenGen button for your campaign send, you can set it up after the fact – it’s just a little more work. 🙂 Step One Go to your campaign dashboard and find the campaign you want to use for OpenGen. Hover over Options under the campaign name, then click Duplicate. We […]

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