Category: Sending

All About DMARC

Updated on: January 19, 2017

What it is: All email domains have policies that determine if incoming messages should be accepted (delivered) or rejected (not delivered). DMARC (Domain-based Message Authentication, Reporting, and Conformance) is one of these policies. If an email’s authentication fails in certain cases, DMARC takes effect. What it does: Prevents phishing, spoofing, and delivery of fraudulent emails. There […]

How to Enable and Use Robly AI

Updated on: April 8, 2016

At Robly, we have always thought that it would be amazing if you could send a campaign at the exact moment subscribers check their inbox. With Robly A.I., you can do just that. Rather than send your campaign out to your whole list all at once, it’s “Just-in-Time” Email Delivery. Here’s how Robly A.I. Works: Send campaigns […]

All About Autoresponders

Updated on: November 30, 2016

What are Autoresponders? Autoresponders let you create and send campaigns to new subscribers automatically. You can create one or a series of welcome or promotional emails and control when the new subscriber receives them. For example, you could build a welcome email that is triggered to send to a new subscriber 1 hour after they […]

Resend a Campaign – Video

Updated on: December 2, 2015

How do I resend a campaign?

Updated on: February 25, 2015

Resending a campaign is easy! Here’s how. 1) Hover your cursor over Options under any campaign name* and click Resend. *Please note this option does NOT work for OpenGen campaigns or Drafts 2) Choose between entering in e-mail addresses manually, or resending to all new contacts since the original campaign was sent. 3) If you […]

How do I unschedule a campaign?

Updated on: January 20, 2017

To unschedule a campaign, click SEND under the campaign name, which is a shortcut to the Test & Send page: Next, click Unschedule Campaign:  

Auto-Push Your Campaign to Social Media – Video

Updated on: February 25, 2015

How do I schedule an OpenGen campaign after I’ve already sent my campaign?

Updated on: April 8, 2016

If you missed clicking the OpenGen button for your campaign send, you can set it up after the fact – it’s just a little more work. 🙂 Step One Go to your campaign dashboard and find the campaign you want to use for OpenGen. Hover over Options under the campaign name, then click Duplicate. We […]

Why is my first campaign taking so long to send?

Updated on: February 24, 2015

At Robly, we stage (or throttle) email campaigns. If we didn’t do this, ISP’s would get very mad at us and block all our IP’s. Why is my first email taking so long to send? To protect ourselves from SPAMMERS who could ruin the reputation of our IP’s for everyone else, if we’ve never sent […]

How do I send to multiple lists?

Updated on: April 8, 2016

Once you have created a new list and added contacts to that list, you simply design your campaign, and on step 2 of the campaign builder, select which list(s) you’d like to send to by unchecking or checking the boxes next to each list name. You can also choose the Select All option to send to […]

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