Category: Campaign Building

How do I remove the Robly logo?

Updated on: November 3, 2017

IF you have a valid credit card on file, you may turn the (incredibly adorable) Robly logo off under My Account:

Where is the Undo button?

Updated on: November 1, 2017

If you’re working on an email and want to undo something, you can click on the time stamp at the top of the campaign builder. If you don’t see the time stamp, make your browser window wider: From here, you can choose to revert to a version from 1, 2, 3, 5, 10, 15, 30, […]

How do I save a template to the gallery and tag it – Video

Updated on: August 8, 2017

If you are using our original editor, unfortunately this feature is not available. It’s free to upgrade to the new editor though, just email us at support[at]robly.com!

How do I manually share my campaign on social media – Video

Updated on: August 8, 2017

How do I adjust my SPF record?

Updated on: August 8, 2017

What is an SPF record? Per Google’s definition, An SPF record is a type of Domain Name Service (DNS) record that identifies which mail servers are permitted to send email on behalf of your domain. The purpose of an SPF record is to prevent spammers from sending messages with forged From addresses at your domain. Basically when you use your domain’s email […]

How do I edit link color?

Updated on: August 2, 2017

To edit or update the link color for your campaign globally, click on the Body section on the right hand link, then click into the box for Link Color: To change the link color just within a specific module, click into that module and go to Link Color in the Content menu: If you are […]

Where can I find the URL of my email campaign?

Updated on: July 28, 2017

You can find your campaign’s unique URL by clicking VIEW under the Campaign’s name in the Campaign section:

How do I delete, move, or duplicate a module or element from my campaign?

Updated on: August 9, 2017

DELETE: To delete a module from your campaign, click the trash can icon that shows up at the bottom of any module when you click on it: To delete an entire section, you must click on the background/border outside of that section. You can tell the difference based on where the blue outline is: DUPLICATE: To […]

How do I add a button to my email campaign?

Updated on: August 9, 2017

To add a button into your campaign, drag a Button module over from the Content Modules menu on the right hand side: Click into the button directly to edit the text that appears inside of it. To add a link and edit other properties of the button, use the Content Properties on the right hand side: […]

How Do I Add a Text, Email, SMS, or Phone Number Link to Images or Text?

Updated on: August 2, 2017

Add a Link to Text: If you’re adding a text link, copy the link you want to use. Highlight the text that you want to serve as a link. Click the Hyperlink button in the WYSIWYG text editor. Choose the link type you want from the dropdown menu: Paste the link into the URL field […]

12345...10...

You can also contact us here

  • Live Chat Support

    Live chat is open
    between 9am-7pm EST.

  • Email Support

    During business hours,
    we usually answer emails within minutes.

  • FAQ's

    Check out our FAQ
    for our most common issues.