Category: Getting Started

How do I import contacts from Constant Contact or Mailchimp?

Updated on: September 12, 2016

EASY. We make it smooth like butter! Just click on the My Account tab in the upper right hand corner of your Robly account: Then, click on the Integrations tab to get started: Click on either the Import from Constant Contact or Import from Mailchimp button and away you go!

How to Create and Send Your First Campaign – Video

Updated on: March 16, 2017

Your First Day at Robly – Video

Updated on: February 25, 2015

How do I add multiple contacts?

Updated on: February 25, 2015

To add multiple subscribers, select the Import Multiple Subscribers option from the Add Contacts menu: Next, pick your list name. Then, type or copy/paste your email addresses in ONE PER LINE. Separate any additional information, like first and last names, with commas or tabs. Then, click on Verify Fields: Click to label any yellow columns […]

How do I delete, move, or duplicate a module or element from my campaign?

Updated on: February 24, 2015

To delete a module from your campaign, click the blue X that shows up in the top, right-hand corner when you hover your cursor inside that module:  

How do I add images and text to a campaign?

Updated on: October 12, 2015

Okay, so you’ve chosen a template (or to build from scratch). Now what? If you want to add modules from the Drop Module menu, select what you want and drag it into the canvas. Look for the orange drop zones: any area that turns blue is where you can drop the module. Don’t see blue? […]

All About Lists

Updated on: February 24, 2015

Here are a few links to some of our most popular questions about lists: How do I make a new list? How do I clear or delete a list? How do I edit, rearrange, or add a list to my signup form? How do I combine or merge lists? How do I send a campaign […]

How Do I Import My Bounce List from Constant Contact*?

Updated on: October 28, 2015

We highly recommend (and may soon require) that you also import a Bounce list from Constant Contact when you’re importing your contact lists. The truth is that many campaigns sent through Constant Contact actually have pretty high bounce rates because they don’t automatically remove hard bounces from your list. Instead, they store them as a separate […]

How Do I Export My Contacts from Constant Contact?

Updated on: February 24, 2015

Before you import your contacts into Robly, you must export them from Constant Contact. Improved Contacts Page After logging into Constant Contact, click Contacts. In your left-hand menu, click the group of contacts you want to export or search for your contacts. In most cases, this will be your active contacts. Select all of the email addresses that displayed […]

Getting Started Videos

Updated on: June 9, 2015

Just Getting Started Your First Day at Robly How to Create and Send Your First Campaign   Account Settings Add a Verified Email Address Trouble Logging In?   Contacts Add Multiple Contacts Add a Single Subscriber Create/Format a CSV File for Import Import Contacts from Constant Contact Import Contacts from a CSV File Import Contacts: […]

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