Not what you were looking for?

How do I cancel a sending campaign?

If you’d like to cancel a campaign after it has already started sending, you may do so using this feature.

However, please note that we cannot recall any emails that may have already sent out prior to the cancellation.

To cancel a campaign once it has already started to send, click Campaigns, then Cancel Send under Options beneath the campaign’s name:

You will see a popup window where you must confirm the cancel, confirming that this cannot be undone and that we cannot recall sent portions of the campaign: