How do I add another user to my account?

Updated on: November 2, 2017 Category: Account Settings

To add an additional user with their own username and password, click on My Account > Manage Users:


Click Add a New User, then type in the email address of the additional user you’d like to add and if they should be an admin or not*. Then click Create User:


*An admin has access to billing and the ability to click on “Cancel Account.” A non-admin user cannot see billing nor request an account cancellation.

Once you click Create User, an activation email will be sent to that person. They *must* click on the link in the email to activate:


Once the link is clicked, the user is taken to a page where they enter their own password. Passwords must contain at least 1 letter and 1 number, and be a minimum of 8 characters long:


You can also Delete users, change your login, or change your own password in the Manage Users section. Only the user who is logged into the account can edit their own password – Admins cannot change passwords for regular users or vice versa.


You can also contact us here

  • Live Chat Support

    Live chat is open
    between 9am-7pm EST.

  • Email Support

    During business hours,
    we usually answer emails within minutes.

  • FAQ's

    Check out our FAQ
    for our most common issues.