Category: Sign Up Tools

How do I reconfirm my list?

Updated on: November 9, 2017

A list that is older than 12 months may contain a lot of stale (ie, old, invalid) email addresses, which can lead to a high bounce rate and/or spam rate. Both of those things can have a negative impact on your sending reputation. As such, you may need to reconfirm your list using an email program […]

All About Exit Intent Popups – Video

Updated on: February 20, 2017

Add a Sign Up Form to Your Website

Updated on: October 13, 2017

To add a signup form to your website, you will need to generate HTML code in the Robly website to paste into your own website. First click on Sign Up Tools > Web Forms/Emails to customize your signup form. Then, click on Sign Up Tools > Embed a Sign-Up Form: From this page, pick between the […]

Find the Link to Your Signup Form

Updated on: July 25, 2017

The link to your signup form can be found under Sign Up Tools:   Scroll to the bottom of the page – the link to your signup form is under Share the Form. Click the Get Link  button to automatically copy the link to your clipboard:

How do I create a new exit intent popup?

Updated on: November 2, 2017

This feature is available to all Pro and Ultimate subscribers. To upgrade to Pro, click on My Account > Upgrade Details. **Make sure you click Save Changes every time you make changes to your popup form!** To create an exit intent popup form, click Sign Up Tools, then Exit Intent Popup, then Create New Opt-In Form: […]

How do I auto-assign new subscribers to a list?

Updated on: January 10, 2017

You can set up your signup form so that new subscribers are automatically placed into a list of your choosing. First, click on Sign Up Tools > Link to Your Signup Form. Then, click on List Settings on the left hand side: From here, you can choose 1) whether to Show/Hide the list name on […]

How do I choose which list new subscribers are added to?

Updated on: January 10, 2017

To control which list new subscribers are added to, you have a couple of options, all are under Sign Up Tools. You can let them choose which list by adding any number of list options to your signup form. Click here to learn how. Please note that once you have added a list option to your […]

How do I turn the Welcome Email or Unsubscribe Confirmation email off and on?

Updated on: November 1, 2017

This can be done under Contacts > Lists > List Defaults:

How can someone who has unsubscribed resubscribe to my newsletter?

Updated on: January 22, 2018

Anyone who has opted out of your newsletter can resubscribe at any time by using the link to your Sign Up Form to re-opt in to your newsletter. That link can be found under Signup Tools  > Link to Your Sign-Up Form, on the lower left hand side in the section called Share the Form: Once […]

How do I make choosing a list a required field on my sign up form?

Updated on: July 8, 2015

You can choose to put any list on your signup form – you can also opt to make that selection a mandatory field. Here’s how: Add the list to your Signup Form as shown in the link above. Click on the SIGN UP TOOLS tab. Then, use your mouse/cursor to click into the Mailing Lists […]

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